Technical Support & Maintenance
Resolving connectivity problems (Internet and ADSL), PC configuration, diagnostic and repair of all types of problem on your hardware, network, productivity software,
Windows operating system, etc. We offer an on-site service within a local radius, workshop repairs and a remote service via connectivity software.
We can intervene following a failure or problem, or according to an established calendar for preventative checks.
IT has become ubiquitous throughout pretty much every business activity. Just ask yourself the question "could I operate without IT and, if so, for how long?". The majority of business users will answer that of course it is possible to work without the IT system for a short period, but that its absence will be rapidly felt resulting in a drop in productivity, communication difficulties and ultimately a shutting down of the business activity.
One maintains a car, a computer system is no different - your business needs a safety net in case of problems and also a proactive plan to protect and ensure the full function of one's work tools. This applies equally well to the software systems as to the hardware and extends beyond reacting to problems to include preventative measures.
For our customers with a lesser IT usage and dependency, we offer a monthly payment plan which helps against nasty surprises and keeps your maintenance budget under control. You choose the amount to pay each month (12.50 € minimum). Each monthly payment is valid for a year. When you call upon us, the amount already paid (and still valid) is deducted from the bill which will also benefit from a 10% reduction on the standard price.
This plan is only available to sole-traders and the self-employed with less than 3 employees.
The donfi.com difference is that we act as a partner in your business in it for the long term. We offer an original payment plan similar to that used by mobile telephone companies. The advantages of the Privilege Plan include:
|(1) for up to two months|
|Plan||Minutes on-site||Monthly Cost|
|Privilege 6||60||50 €|
|Privilege 12||120||90 €|
|Privilege 24||240||160 €|
You may top-up your account at the same unit rate as your monthly subscription plan, in 30 minute bands.
Workshop-based repairs are 33% cheaper than on-site; one minute on-site is worth one and a half minutes in the workshop.
The first call-out of the month is included.
|Where||1st hour(1)||additional ½ hour(1)|
|On-site(2)||60 €||20 €|
|Workshop||45 €||20 €|
|(1) time intervals are indivisible. (2) call-out charge included in the price.|
We can intervene on a one-off basis for customers without a subscription - see table above:
TVA non-applicable, art 293B du CGI
Here's a list of some of the clients who have called upon us recently:
- Castro René
- Gutiez Marcel
- Holt David
- Hotel Le Castrum
- Lave La Net
- Le Jardin des Muses
- Le p'tit jardin d'Is@